Subscription Refunds:

We consider refunds on a case-by-case basis, such as in the event of a service outage or significant service disruption.

Equipment Returns:

If you have purchased any equipment or devices from us, you may be eligible for a return or exchange within a specified period, subject to the condition that the equipment is unopened, unused, and in its original packaging. Return shipping costs may apply, unless the return is due to a defect or error on our part.

Refund Process:

To request a refund or return, please contact our customer support team with your order details. We will review your request and respond within a reasonable timeframe. Refunds, if approved, will be processed through the original payment method.